Frequently Asked Questions

What devices can I download the basketball plays, practice drills and practice plans to?

Coach Calls Timeout has made all the plays and drills downloadable to any smart phone, tablet or computer.


How do I download the basketball plays and practice drills?

Check out our “How To Download Coach Calls Timeout Video Files” page here.


What format are the files?

All of our basketball plays and practice drills are in mp4 format. The practice plans are pdf documents.


Can I get the basketball plays or practice drills in still shots (jpegs or pdfs)?

In short… no. In long… we are focused on providing all of our basketball plays and practice drills in video format only. The reason is twofold; (1) video is much more conducive to kids’ learning styles, and (2) video removes the ambiguities regarding the timing of each player’s movements consequently the plays are run with the maximum opportunity of success.


How often are new basketball plays, practice drills and practice plans added to Coach Calls Timeout?

New plays, drills and plans are added each month and will be outlined within the member’s dashboard.


Is my payment secure?

Yes, we use a secure 256-bit encrypted payment. Also, you will notice a padlock and ‘https’ in the address bar – these are both indicators of additional security. You can read more here. We also encourage you to review our Terms of Use (as you should do with any site before making a payment).


What’s your refund policy?

Since we only bill our member’s once a year there aren’t many opportunities for refunds. If you try us out and don’t like what you see send us a message. Please note, we will review your account activity and download history prior to responding.

If you’re unsure and haven’t done so we recommend signing up for our newsletter to instantly receive two free plays, a practice plan and bonus video to sample – this may help you determine if Coach Calls Timeout suits your needs.


Still have questions? Feel free to contact us here.

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